Privacy Policy
Last updated: November 2025
Symbern ("we," "our," or "us") is a venture studio and investment partner that helps founders scale globally. This Privacy Policy explains how we collect, use, disclose, and safeguard information when entrepreneurs, investors, or partners engage with our digital platforms, deal rooms, or advisory services.
By interacting with Symbern, you consent to the practices described in this policy. If you disagree with any part of this Privacy Policy, please discontinue use of our services.
Information We Collect
Personal Information
We may collect the following personal information:
- Name, business email address, and phone number
- Professional details such as role, company affiliation, and areas of expertise
- Deal documentation or pitch materials that you voluntarily share with us
- Investor accreditation status and related compliance documentation
- Payment and invoicing information for advisory or fund-related transactions
Usage Information
We automatically collect certain information when you use our platform:
- Device information (IP address, browser type, operating system)
- Usage patterns and interactions with our websites, investor portals, and data rooms
- Location information derived from IP geolocation (where permitted)
- Cookies and similar tracking technologies (see our Cookie Policy)
How We Use Your Information
We use the collected information for the following purposes:
- To evaluate investment opportunities and conduct commercial diligence
- To manage fundraising pipelines, portfolio collaboration, and investor relations
- To provide advisory or operational support to founders and portfolio companies
- To process payments, capital calls, or service invoices
- To communicate with you about programs, events, and platform updates
- To improve our digital experiences and build new venture products
- To comply with regulatory, audit, and reporting obligations
- To protect against fraud, misuse, or security threats
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service providers: With trusted vendors who support diligence, analytics, compliance, marketing, or communication.
- Portfolio companies: To advance partnership discussions or operational support, where appropriate confidentiality safeguards exist.
- Investment partners: With co-investors, limited partners, or advisors for evaluation and reporting purposes.
- Legal requirements: When required by law, regulation, court order, or to protect our rights and stakeholders.
- Business transactions: In connection with a merger, financing, acquisition, or other corporate transaction involving Symbern.
- With your consent: When you explicitly authorize us to share specific information.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure data storage and backup procedures
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of marketing communications
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:
- Remember your preferences and settings
- Analyze platform usage and performance
- Provide personalized content and features
- Ensure platform security and prevent fraud
You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.
Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending you an email notification for significant changes
We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@symbern.com
Response Time: We will respond to your inquiry within 30 days.